btk88 Privacy Policy

Our Privacy Commitment

At btk88, we take the privacy and security of your personal information seriously. As a platform serving Filipino players, we are committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations. Here is a quick overview of our core privacy commitments:

1. Introduction

This Privacy Policy ("Policy") describes how btk88 ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "the Player") who access or use the btk88 website and its associated services (collectively, the "Platform").

By registering for an account on btk88 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, all of which form part of your agreement with btk88.

2. Personal Data We Collect

btk88 collects personal data from you in several ways — directly when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third-party sources for verification purposes. The categories of personal data we collect include:

2.1 Registration and Account Data

• Full legal name;
• Date of birth (for age verification — you must be 21 or older);
• Email address;
• Mobile phone number;
• Residential address (city, province, postal code);
• Username and encrypted password;
• Preferred currency (Philippine Peso / ₱).

2.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID);
• Proof of address (e.g., utility bill, bank statement issued within the last three months);
• Selfie or facial photograph for identity matching purposes.

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e.g., GCash mobile number, Maya account reference, bank account name and last digits);
• Account balance history and wagering activity.

2.4 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Cookies and similar tracking technologies (see Section 7).

2.5 Communications Data

• Records of your communications with btk88 customer support (live chat transcripts, email correspondence);
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Use Your Personal Data

btk88 processes your personal data only for lawful purposes. The table below summarises the primary purposes for which we use your data and the legal basis for each:

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

4. Sharing Your Personal Data

btk88 does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

5. Data Retention

btk88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML and gaming regulatory requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Transaction records: Retained for a minimum of five (5) years in accordance with AMLC reporting obligations;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing preferences: Retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our internal data disposal procedures.

6. Data Security

btk88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data fields (including passwords and ID numbers) at rest;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Two-factor authentication (2FA) options for player accounts;
• Continuous monitoring of our systems for suspicious activity and potential breaches.

7. Cookies and Tracking Technologies

btk88 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention systems. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cannot be disabled as they are required for account login, session management, and security features.
• Functional Cookies: Remember your preferences (such as language settings and display options) to personalise your experience.
• Analytics Cookies: Help us understand how players use the Platform so we can improve our services. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have consented to receive marketing communications from btk88.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no opt-out is available as they are integral to the operation of the service.

8. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by btk88:

To exercise any of the above rights, please contact our Data Protection Officer at: [email protected]. We will respond to all verified requests within thirty (30) calendar days.

9. Minors and Age Restriction

The btk88 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

btk88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The date of the most recent revision will always be displayed at the top of this page. Your continued use of the btk88 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

11. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way btk88 handles your personal data, please contact our designated Data Protection Officer:

• Role: Data Protection Officer, btk88
• Email: [email protected]
• Support: 24/7 Live Chat on the Platform
• Response Time: Within 30 calendar days of a verified request

This Privacy Policy was last updated on January 1, 2026. The current version is always available at btk88.org/privacy-policy.